The IRS recently hired 4,000 new customer service representatives to help answer phones and provide other services. In addition to the thousands of employees already hired, the IRS is also seeking over 700 new employees to help taxpayers at Taxpayer Assistance Centers across the country.
This marks significant progress as the agency prepares for the 2023 filing season. This increase in staffing is part of much wider IRS improvements enabled by the Inflation Reduction Act funding approved in August 2022.
